FAQ

Q: How can I request an order from your website?

A: In the top right side of our site, you will see a tag named "ETSY SHOP". Please click it to be routed to our E-SHOP.


Q: How can I request a custom or personalized items ?

A: Once you are routed to our "ETSY SHOP". Please write your customization information in the "ADD A NOTE TO CUTTNIG EDGE BOSTON" comment box when viewing your cart at check out.

-Be sure to double check spelling. This is very important, to inside that you are getting what you ordered.  


Q: What is your turnaround time ?

A: Current turnaround time depend on what you have ordered ( Check the selected item to ensure the production time is to your liking ). Usually it will be 3-5 business day. Unless you have asked for custom product followed by 3-5 business days transit time depending on destination.
7-14 business days for international shipping.


Q: how do I approach you for Wholesale inquiries ?

A: In our website, go all the way down to the footer. You will see a button to the left hand side that says wholesale. Click on it and follow the instructions. 

 

Q: Do you make custom orders  ?

A: Yes we do. Please email us with your thoughts. If you provide the artwork, (ie: a logo, wedding invite, or hand written-recipes...ETC) there is no additional design charge and pricing, You will be charged for the size of the art work. If you would like us to design something for you, a $25.00 Flat fee will applies.  


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